People Reveal Their Worst Retail Horror Stories


Komentar • 1 370

  • Nona Ripley
    Nona Ripley 5 jam yang lalu

    wHaT AbOut ThIs FaMily oF SpErM

  • Reine de La nuit
    Reine de La nuit Hari Yang lalu +1

    Shane madej 😂

  • Khalid AL ghmdi
    Khalid AL ghmdi Hari Yang lalu

    Not knowing how apples taste isn’t a horror story

  • TypicalZipper Gacha
    TypicalZipper Gacha 2 hari yang lalu

    *_oh boy. this is gonna be great. oh wait. this is buzzfeed._*

  • K T
    K T 4 hari yang lalu

    Over the summer I worked at a place called senior meals. Me and this other girl I knew got hired through school and we had to one day clean the milk freezer. One day we had a milk break and it was all over the freezer. So because we were the “newbies” we got to clean it’s. (It was refreshing because we didn’t have an ac unit at all) so we have four garbage cans in the building that we used but were responsible for only three and we used the van that we didn’t have to replace the bag (was the building custodian job) that day and the weekend (so yes Friday Saturday and Sunday) were 80-90 degrees. We used paper towels to soak up the milk. All of us came back Monday to a rotting smell. For like 2 hours we were like wth? My boss went to check the one garbage opened the lid and almost threw up. Yeah it was also 85-90° that day with two half working fans and small Windows. May not be retail but it was disgusting.

  • Kadel Animates
    Kadel Animates 9 hari yang lalu

    Shane worked at Abercrombie? What, was he like a model or something?

  • Aaron Ross
    Aaron Ross 10 hari yang lalu

    No offense what so ever to the rest of buzzfeed but Shane just adds so much more personality to the video. Love the guy!

  • MIMI Pll
    MIMI Pll 10 hari yang lalu


  • Aimee Legrone
    Aimee Legrone 12 hari yang lalu

    Back when I worked in a grocery store bakery, I accidentally sold our last apple fritters to a customer, not knowing my coworker went to get a box so she could sell them to somebody else. I immediately apologized and offered to make her some fresh apple fritters ASAP. She told me repeatedly that I was wrong for selling the donuts to someone else (accidentally), got 4 different store managers involved so she could complain to them, got mad when they defended me, and threw her basket of groceries down and swore that she would never shop with us again.... she was back the very next week.

  • Venetia Astrop
    Venetia Astrop 12 hari yang lalu

    I think Shane wins for the weirdest experience 😂😂

  • Sabrina Ouenzar
    Sabrina Ouenzar 12 hari yang lalu

    The heart shape usb isn't a horror story right?

  • Sabrina Sterczela
    Sabrina Sterczela 14 hari yang lalu

    Worked at bath and body works. Two old ladies come in with their tiny dog. We arent happy about dogs but sales were down so my manager was OK about it. About an hour later shooping, they finally come to the checkout and as I'm scanning their items they both start shrieking and yelling at the dog. It had taken a huge poop right by the cash regester and they had stepped all in it and smeared it about 10 feet in all directions. I had to clean the whole store and mop super quick. Several people left. I covered the store in black cherry merlot room spray...

  • Ellie’s Random Stuff
    Ellie’s Random Stuff 15 hari yang lalu

    Once me and my friends found a used condom full of “white stuff”. The worst thing was that it was on the floor of the girls’ bathroom.

  • little witch
    little witch 15 hari yang lalu

    Tf is that Andrea Gibson, a.k.a my poet parent a.k.a everything I want to be when I grow up? OMG omg omg

  • Sandi Sanchez
    Sandi Sanchez 17 hari yang lalu

    Me and my sis were in marshals and we were in the bathroom an old lady walk in she went inside and we heard farting and stuff it was disgusting and we came out 😂 sorry

  • nobody that cares
    nobody that cares 18 hari yang lalu

    I come to these old videos and like read random people's questions in the comments I dunno why... *sigh* Haha I need friends!

  • Han Fernandez
    Han Fernandez 25 hari yang lalu

    Some of these stories aren't even the worst

  • Sundosia
    Sundosia 26 hari yang lalu

    I finally quit my retail job and went back to school to study, best decision I ever made! The amount of relief I feel waking up in the morning knowing I don't have to put up with customers is worth being broke

  • eli beli
    eli beli Bulan Yang lalu

    people demanded poached eggs and when i said we ran out (cause we dont make them fresh) they bitched like CRAZY!!
    fuckin baby boomers man

  • abigail
    abigail Bulan Yang lalu

    how was the love note a horror story

  • Alexis Hayashi
    Alexis Hayashi Bulan Yang lalu

    Shane's story will remain... unsolved

  • Fiona Crunkleton-Clark
    Fiona Crunkleton-Clark Bulan Yang lalu

    Once I had to carry a tree to someone’s car like ten minutes after closing. It was dark and rainy.
    Also someone tossed a bag of meat to me, which I fortunately caught.

  • Bri Brii
    Bri Brii Bulan Yang lalu

    My very first day as a supervisor at rite aid there was a blob of poop RIGHT outside the bathroom door, luckily I didn’t have to clean it up

  • m.t
    m.t Bulan Yang lalu

    I had an old lady ask me to marry her son infront of my other customers it was so EMBARRASSING

  • Lili Davies
    Lili Davies Bulan Yang lalu

    “Asians are good at origami” 😂😂

  • Adrian Gonzalez
    Adrian Gonzalez Bulan Yang lalu

    One time i was working at carls jr and was about to clock out after i just finished cleaning the dining area
    My shift leader tells me oh a baby threw up(on the carpet floor) go clean it then you can go home....
    While i was cleaning it the mom was like “oh sorry...” as she continued to feed the baby

  • Latonya Barnett
    Latonya Barnett Bulan Yang lalu

    I remember one time i was in a store and had to use rest room but when i got there there was poop on the floor never again will i go in there

    Btw the store was farm fresh

  • Michael Daniels
    Michael Daniels Bulan Yang lalu +1

    Lol Shanes horror store is: my boss never had an apple, oh and she got arrested

  • serenity prime
    serenity prime Bulan Yang lalu

    Worked the register at clothing store, and an older couple came up to the counter asking me marry their son. Who was 14..... I politely declined, but they stuck around for an hour. Just incase I changed my mind smh

  • Zed 4
    Zed 4 Bulan Yang lalu

    So I used to work at Target at the service desk and one day security arrested a woman who was caught shoplifting. At the Target I worked at, the security room was behind guest services with a shared hall way so if a customer was caught shoplifting they would be detained in a small cell in that room until law-enforcement comes to pick up the shop lifter. This day the woman who was arrested ended up pooping herself while waiting in the cell and that stunk up our store for hours 🤢. #retailhorrorstories.

  • Deadnettle
    Deadnettle Bulan Yang lalu

    Some of these aren't horror stories :/

  • Jess Jacobs
    Jess Jacobs Bulan Yang lalu

    That oragammi
    one had me shitting my pants😂

  • Ana Valenzuela
    Ana Valenzuela Bulan Yang lalu

    We had a lady come in, dripping in gasoline, threatning to set the place on fire and kill the manager...
    We also had a dude poop in our breakroom. My coworker was unfortunate enough to be the one to walk in on that.

  • Daisy Marie
    Daisy Marie Bulan Yang lalu

    I worked at a Forever 21 and I saw Jeanette McCurdy from icarly and I said “Omg Sam I love you” she looked so annoyed and mad that I said “Sam” walked away & said “thanksss” rude. I felt bad for saying that and I didn’t blame her 🤷🏽‍♀️😂

  • Willa Doray
    Willa Doray Bulan Yang lalu

    My dad told me this story of when he was in high school he worked at a CD chain. He walked into work one day to see EVERY employee being arrested. Apparently they were all smuggling hundreds of dollars each day from the register. BUT THE CATCH WAS that they would do it when my dad wasn’t there because they couldn’t trust him not to tell the police. After that my dad was promoted to manager.

  • Juliana Skelly
    Juliana Skelly 2 bulan yang lalu

    “An apple?”

  • Shealyn Kelley
    Shealyn Kelley 2 bulan yang lalu

    I worked at a Buffalo Wild Wings for a while and a younger girl came in to do the Blazin’ Challenge and after the challenge, she puked all over the floors and sinks in the bathroom

  • Heighton 720
    Heighton 720 2 bulan yang lalu +1

    What did the apple have to do with her stealing?

  • Sophie Frankis
    Sophie Frankis 2 bulan yang lalu

    My worst retail story is once, I was working the counter when his guy cut in line, holding his 2-3 year old daughter and a doll. He sat his daughter on the counter and was trying to get me to hurry up and I was thinking 'Dude, you're rude.' Then I realised why he was trying to hurry me along and get the doll when his daughter pissed on the counter. Another story was when a woman left us her new born baby to go and try on new clothes in the changing room.

  • Iamladoo S
    Iamladoo S 2 bulan yang lalu

    I had as well the toilet horror story was so disgusting seriously never working ever again in those type of job

  • Black Girl Magic
    Black Girl Magic 2 bulan yang lalu

    Work at a Burlington and someone literally spread poop all the was from the way back of the store where the bathrooms are, towards the registers at the front of the store.

  • Tyler Durden
    Tyler Durden 2 bulan yang lalu

    what about this family of sperm ? hahahhaha

  • ashlynn blackketter
    ashlynn blackketter 2 bulan yang lalu

    The guy who played troys dad in highschool came in and also Shane Dawson ryland Morgan Andrew and James Charles came in it was the day before tanacon 😂

  • Jakob Sprague
    Jakob Sprague 2 bulan yang lalu

    Best part was Shayne

  • Saiger
    Saiger 2 bulan yang lalu

    Not my stories but my mum's. She worked at Sheetz (local convenience store), she was the manager and did her manager duties and worked only night shifts (they're open 24/7). Well, one night someone walks up to her and tells her that she should check the women's restroom. My mum walks in, and on the floor is a woman laying, completely blue and cold. Turns out that right before the 2am rush when no one can check the restroom, the woman overdosed on heroin AND meth.
    And also if you go to a 24/7 convenience store, NEVER set food on the counters. People have had sex on them at 4am while waiting for their food to be made.

  • Madi Rife
    Madi Rife 2 bulan yang lalu

    I feel like whenever they put the ghoul boys in the thumbnail, they get more views

  • Trinity Torres
    Trinity Torres 2 bulan yang lalu

    I thought he was going to say she was arrested for stealing thousands of dollars worth of apples😂

  • Rachel Dripered
    Rachel Dripered 2 bulan yang lalu +1


  • agent_skyewidow
    agent_skyewidow 3 bulan yang lalu

    i work at white house black market and someone had put their coat behind the register to shop (during the holidays in new jersey), she bought some stuff and left. She came back saying she left her coat in the store. We couldnt find it. She would follow me around asking if i had it in my locker or resold it. Iy was a burberry coat and no we wouldnt resell it if it a) isnt our brand and b) doesnt have a price tag on it. My manager told her we would call her if we found it. She left and a few hours later came back asking if we found it, said no and i went to tell my manager and she followed me into our back stock/break room and started to look through our lockers and bags (without permision). She then left and came back again about an hour later and did the same thing. We had to call mall security and they talked to her. She also kept saying who is gonna buy me another jacket, who is giving me the money.

  • Jimmy Strummer
    Jimmy Strummer 3 bulan yang lalu

    I worked at a supermarket for four and a half years, and there was one time where one of our grocery backroom workers noticed a guy and a girl going into one of the bathrooms together and he suspected, like any normal person would, that they were going in to bump uglies. He was told by the manager on duty to leave it alone, even though he still kept an eye out to see if they were gonna leave at any point. Well, after a while neither the guy nor girl came out, there were no noises coming from the bathroom, and the door was locked from the inside, so management got concerned and decided to try getting the door open. When they finally did, they found both the guy and girl passed out on the floor - they were shooting up on heroin and they both OD'd. After management called the paramedics and a cop car, the guy was revived on site and taken away by the police, but the girl wasn't responding and needed to be taken to a hospital.

  • Katherine Schultz
    Katherine Schultz 3 bulan yang lalu

    As an Asian, the origami one was awful.

  • La Korita
    La Korita 3 bulan yang lalu

    So I work at a hardware store and like a month ago one of my coworkers was helping this older couple (in their 60s possibly). While I’m helping another customer open up a credit card, I take of sip of my water and Out of nowhere I hear the older lady my coworker was helping go “look at her drink her water, so unprofessional!” I was sooo confused but was like whatever... next thing you know she’s all up in my face talking about how rude I was and how I needed to fix my fucked up face and fucked up eyeliner lmao. Mind you I had no type of interaction with her or her husband and had never seen them in my life, so to this day I have no idea why she went off on me lol

  • Halle Palmer
    Halle Palmer 3 bulan yang lalu

    I don't work at store but one day my friend dragged me an H&M and while I was waiting for her to get out of the changing room a girl walked up to me and said "I have four." She though I worked there. This happened more than once

  • Maya Yale
    Maya Yale 3 bulan yang lalu

    BuzzFeed: Do you have any retail horror stories?
    Me: Yeah, I'm 13 and the size 6 still won't fit 1

  • Linnae Almgren
    Linnae Almgren 3 bulan yang lalu

    I have a ton of retail stories, though the one that seemed most out of the blue was this: It was two days after the Fourth of July celebration that my hometown was holding, which was right behind the hardware store that I worked at. I came in about an hour after we opened to start my shift, and I noticed this smell that was a bit faint, but certainly unpleasant. Told my manager about it, we went to the bathroom that it was coming from, and we discovered a SINGLE turd laying on top of the toilet lid. Like, what the hell?

  • karina ramos
    karina ramos 3 bulan yang lalu

    I liked shane's ending

  • Julien Vignola
    Julien Vignola 3 bulan yang lalu

    I have the chillls for real I think I am to have nightmares. This was so *SCARY*

  • Gacha Brittany
    Gacha Brittany 3 bulan yang lalu +1

    Yes I do have a specific retail story.

    going broke after shopping

  • It’s Gaby G
    It’s Gaby G 3 bulan yang lalu

    The girl that worked at blockbuster oh my gosh girl I love and my grandma used to go to blockbuster every single weekend

  • Alyssa DiBenedetto
    Alyssa DiBenedetto 3 bulan yang lalu

    my mom broken her foot in cosco when she was working some lady run over her foot with a shopping cart.

  • Lauren Amy
    Lauren Amy 3 bulan yang lalu

    shane’s manager sounds like me

  • Reid I'Anson
    Reid I'Anson 3 bulan yang lalu

    Haha "What does that apple taste like?"

  • Samantha DeGroot
    Samantha DeGroot 4 bulan yang lalu

    i'm a simple woman, i see shane, i click.

  • unidentified
    unidentified 4 bulan yang lalu

    shane's story is my favourite. it's just.. wHAT?

  • Maya Thompson
    Maya Thompson 4 bulan yang lalu

    0:39 HAHAHA

  • Amber
    Amber 4 bulan yang lalu

    I work at Papa Johns and I can’t tell you how many customers feel they know how to do your job better than you. We slap out our dough and this lady came in to pick up her pizza and started complaining how the crust was too thin and she wanted a refund and I told her no and she wanted to speak to the manager and I told her I was the manager and she said I need to learn how to do the dough correctly so I told her “ma’am if you want you can come behind the counter, slap your own dough out and top it yourself if you have a problem with how I make your pizza” she then called me rude and unprofessional as she walked out with her “thin” pizza.

  • Andrew whittington
    Andrew whittington 4 bulan yang lalu

    I feel like I am extremely lucky that my retail job is actually amazing. All my co workers are awesome, my managers and my boss is amazing. And tbh the environment feels like a family. It’s really awesome. I work at old navy btw. I guess the only bad stories I have are when I do returns and something bad happens. But I’ve been working there for a while so I can often solve the problem without asking a manager for help.

  • Natalie Cuevas
    Natalie Cuevas 4 bulan yang lalu

    A guy had a diarrhea accident at the entrance once... I was just walking in and noticed the smell and my co worker told me what happened I almost threw up, while I was doing that another co worker came and asked what was wrong (I was dry heaving) and I told her ... little did I know the guy who did it was right behind her....

  • Sam M.
    Sam M. 4 bulan yang lalu

    I work Spencer's and this lady came in and went to our adult toy section and shoved $300 worth of adult toys down her pants. We only recovered #100...

  • Mary Ann gomez
    Mary Ann gomez 4 bulan yang lalu

    Mine is when people tell me I’m Korean or Chinese and u
    I’m like I’m philipino and that’s my retail story

  • Gissel Carmona
    Gissel Carmona 4 bulan yang lalu

    I work at Hollister, one time a guy came in and seemed to be nice. A few moments later he asked for a fitting room, as I knocked on the door to open it he got uncomfortably close and then pushed me into the dressing room, closed the door and wouldn’t let me out until I pushed the door open. Also, women letting their kids poop or pee in fitting rooms happens wayyy too often. Retail sucksss

  • Liz Likes Robots
    Liz Likes Robots 4 bulan yang lalu

    I work retail, and one day someone went to our dressing room, pulled down their pants (I assume), pressed their butt to the wall, and pooped all down the wall onto the carpet floors. What’s worse is that this lady was apparently having a heavy flow day on her period so that was every where too.

  • Morgan Stone
    Morgan Stone 4 bulan yang lalu

    Unfortunately, yes I do

  • Somebradia
    Somebradia 4 bulan yang lalu

    I used to work in a pirate costume shop and pirate attire includes corsets. I lost track of how many times I had help people in and out of them. Fortunately, my pirate days came in handy when I was at another job and this old lady had taken off her bra partially to check the size and needed my help to read it. It made the whole situation less awkward for the both of us cause we both had the same thought. I've been asked to do worse.

  • • lidia •
    • lidia • 4 bulan yang lalu

    * sees poop emoji and Shane * I GOTTA CLICK ON THIS 😯

  • The Undercover Conservative
    The Undercover Conservative 4 bulan yang lalu

    WORST RETAIL HORROR STORIES!! somebody made a joke about me being good at folding because i was asian!
    only on buzz feed ladies and gentlemen.

    and non binary attack helicopter's

    • Michael Merritt
      Michael Merritt 3 bulan yang lalu

      The Undercover Conservative read the comments on this video there are much worse.

  • Amber Ashe
    Amber Ashe 4 bulan yang lalu


  • pure heroine
    pure heroine 4 bulan yang lalu

    clicked for shane

  • April
    April 4 bulan yang lalu

    I worked at a dollar store and I had a middle aged man & his girlfriend who was probably a few years older than me.. ask me if I wanted to have a threesome with them.

  • Apothegmatic Reality
    Apothegmatic Reality 4 bulan yang lalu

    I just got asked out for coffee by a regular customer, in front of other customers and co-workers. I wasn’t interested so I just said “I’m very flattered, thank you” and then he left really awkwardly. Don’t put me on the spot like that man! Wish he hadn’t said anything... people also leave trash all over the shop.

  • RB2K19
    RB2K19 4 bulan yang lalu

    I once had a guy walk into the store, just before we were about to close for the night (so this would be about close to 9pm) - blood covered on his shirt (still to this day, nobody has any idea where it came from as he had no visible injuries) asking if we sold any men’s plain black V-neck shirts (which we didn’t cause it was a women’s clothing store, again another weird thing about this guy). As soon as we said no, he just said okay in a really chipper manner (as if he didn’t have blood all over his shirt) & left the store before any of us could stop him from leaving (one of the managers had been calling the police while me and the other team leader dealt with this guy). Apparently, the police did catch up with this guy but we never found out where the blood came from or what happened to him

    • RB2K19
      RB2K19 4 bulan yang lalu

      I quit working there shortly after that because I had finished my degree (I was a student at a London university & worked at this store during my fourth year) but I still keep in contact with some of my colleagues and apparently, the story of the guy with the bloody shirt has become a legend among the newbies haha

  • Noel Heinonen
    Noel Heinonen 4 bulan yang lalu

    Know visitor play xegis temple king notice bath convict bishop far yesterday.

  • Sabrina Brown
    Sabrina Brown 5 bulan yang lalu

    My worst story is a woman peeing in the fitting room in a bottle and got most on the floor. Or that time I found a crack pipe, syringe and a baby diaper in the same room. No joke. Both times I had to clean the fitting rooms.

  • ricecristi
    ricecristi 5 bulan yang lalu

    I really hope the sperm caller sees this video

  • kv
    kv 5 bulan yang lalu

    Of course Shane worked at Abercrombie

  • Emry Kirsch
    Emry Kirsch 5 bulan yang lalu

    I was tidying up a bunch of clothing left behind in a dressing room, checking pockets of things for tags or loose theft prevention devices, and there was a used tampon in one.

  • gorjana a
    gorjana a 5 bulan yang lalu

    0:52 she's a Goth

  • Lady Dank
    Lady Dank 5 bulan yang lalu

    I worked at Walmart for two month (loved the job but family issues happened so I had to move and couldn’t continue working for the distance) but this teenager came through at about 7/8 o’clock at night covered in blood, his shirt his hand (it was close to Halloween so I just thought it was fake blood) and so he asked for a can of dip, I ID him sold it to him, checked to see if there was blood on the money, I didn’t see any so I didn’t care, he told me that he had just been hunting and go himself a deer, I said oh ok, I didn’t really care well he had a backpack on and had one hand behind his back I didn’t notice cause I’m short and the counter took up most of what I could see, well he went through and walked out and there was some blood on the counter so I was gonna clean it up thinking it’s just deer blood or fake or whatever well my friend who was behind him at another register said oh my god he was bleeding and I said nah it’s just deer blood or whatever and I walk around and there’s a huge puddle on the floor and drips going all the way down the isle and around to about 5 isles so we had to close down the register and get people who are taught to clean it up, well we go around the store and see if there was anymore and there was, we followed it to the electronics (he took a back way) and to the lawn and garden where the Christmas stuff was, apparently the dude was ripping a packaged phone off of the locked hanger thing and sliced his hand open, walked to the Christmas stuff, tore the rest of the package open and took two phones worth 30 dollars each and can’t be activated unless scanned and paid for so it was a waste of time cause he can’t get anything out of it but there was blood ALL over some Christmas stuff and the packages he left behind, so someone had to clean that up and throw out a lot of merchandise I had to scrub my hands with really hot water and we had to clean out the drawer cause there was blood on the money that I didn’t see, funny part is he came back at about 2 in the morning still wearing the same bloody clothes with his hand wrapped in duck tape and tried it again, he was caught

  • Anna K.C.
    Anna K.C. 5 bulan yang lalu

    The black hair black lipstick lady has such a delightful accent

  • Evan Eleven
    Evan Eleven 5 bulan yang lalu

    I work at Home Depot and this dude came in, grabbed a hammer, screws, and nails and proceeded to go up to every female and make "you are going to get nailed/hammered/screwed by me." I had to call the police because he refused to leave.

  • shuger not sugar why is it sugar

    Ugh I'm eating frosting

  • froot oot oot oot
    froot oot oot oot 5 bulan yang lalu


  • Nope the cat
    Nope the cat 5 bulan yang lalu

    This happen to my sister and me because I helped her out. She worked at Wal-Mart and one day this family with 6 kids walked in they all were in blue and red 3 girls were in red and 3 boys were in blue. And 5 minutes later my sister was putting up toys in the the toy line and and the 6 kids were there opening up the toys and playing with them

  • ama deus
    ama deus 5 bulan yang lalu

    I work at a panera bread and mostly it’s pretty good, i’ve only been there a little while so i don’t have any crazy stories, though once one lady did go out to her car to get three cents so that she’s have even change........... nothing too crazy!

  • Mike Boudreau
    Mike Boudreau 5 bulan yang lalu

    Shane is literally the best storyteller ever

  • Saoirse Kavanagh
    Saoirse Kavanagh 5 bulan yang lalu

    At 2:10 I thought he was gonna say she was arrested for stealing thousands of apples 😂

  • Hans Gerber
    Hans Gerber 5 bulan yang lalu

    getting a love letter and a love song .. sounds like quite the horror story

  • ariane.
    ariane. 5 bulan yang lalu

    All I can think is that guy who tried to steal a kayak 2 days in a row

  • Lidia Bubalo
    Lidia Bubalo 5 bulan yang lalu

    one time i was at a parking garage and i was next to my dad who was talking to the guy( not for a bad reason) and then an old lady came up and she said i had a little accient in the bathroom, do u mind cleaning it up...