The Psychology of Problem-Solving

  • Dipublikasikan tanggal 13 Sep 2016
  • A short educational video about what psychology tells us about how people solve problems.
    Three-Glass Problem
    1983. Chi and Glaser. "Problem Solving Abilities.

    The Candle Problem
    1952. Adamson. "Functional Fixedness as Related to Problem Solving: A Repetition of Three Experiments."
    1966. Glucksberg and Weisberg. "Verbal Behavior and Problem Solving: Some Effects of Labeling in a Functional Fixedness Problem."
    1973. Weisberg and Suls. "An Information-processing Model of Duncker's Candle Problem."
    2004. Kershaw and Ohlsson. "Multiple Causes of Difficulty in Insight: The Case of the Nine-Dot Problem."

Komentar • 692

  • GC - Do you Know?
    GC - Do you Know? 17 jam yang lalu

    My school teachers were dumb and so were the students...

  • TortureBot
    TortureBot 22 jam yang lalu

    When the 3 glass problem was first being described, it was not clear if you had to start with 8 ounces of liquid in the largest glass or if you had a pitcher full to play around with. I mean, he showed all 3 glasses filled with respective amounts of liquid.

  • Jan Dom
    Jan Dom 5 hari yang lalu

    This is baseless.

  • Willy Nilly
    Willy Nilly 7 hari yang lalu

    The candle problem does not get solved the way you propose because as the flame reaches the match box it will catch fire and burn the house down. Stupid solution!

  • Swerrow
    Swerrow 7 hari yang lalu

    Why is this on my recommendations

  • Robert Williams
    Robert Williams 9 hari yang lalu

    I'm aware of incidents in which people have had head trauma and afterwards exhibited great problem solving ability. A good hit to head proves to be a problem solver. Ex.1 Have you ever been confronted with a problem and sort of instinctively hit yourself in the head. Ex.2 Have you ever seen an unruly kid (problem) in the supermarket worked on with what?.... A hit to the head.

  • manu sarda
    manu sarda 11 hari yang lalu

    These problems were too easy for even an 15 year old
    There wasn't much psychology involved in solving them but just sharpness of mind

  • Derpster
    Derpster 11 hari yang lalu

    The glasses problem was done so shittily in this video it justifies a global nuclear war.

  • Opp as
    Opp as 14 hari yang lalu +1

    Problem solving can only be learned by problem solving!

  • Noname
    Noname 15 hari yang lalu +1

    Two tacks method:
    1. Press tack into wall leaving enough space to place head of second tack first tack to secure second tack.
    2. Press candle on protruding point of second tack and light
    One tack method:
    1. Stick candle to tack
    2. Knock wall down making it horizontal
    3. Place candle and tack on wall

  • Ehsan Entezar
    Ehsan Entezar 16 hari yang lalu

    Do these ending words help anyone to solve any other problem?

  • Boy man
    Boy man 17 hari yang lalu

    Worst teacher

  • LaBambaC
    LaBambaC 17 hari yang lalu +1

    psychologists have 2x fail rate of N ;-)

  • Walid Elsawi
    Walid Elsawi 19 hari yang lalu


  • sod gape
    sod gape 19 hari yang lalu +1

    Narrator voice is powerfully annoying.

  • TheHolyDarkness
    TheHolyDarkness 20 hari yang lalu

    I play too many videogames for this crap. I am incredibly disappointed by the number of fails the researchers found.

  • Best Brands Perfume
    Best Brands Perfume 20 hari yang lalu

    great content

  • Best Brands Perfume
    Best Brands Perfume 20 hari yang lalu

    great content

  • Best Brands Perfume
    Best Brands Perfume 20 hari yang lalu

    great content

  • Arnab Sinha
    Arnab Sinha 21 hari yang lalu

    I solved the 4+4 glass problem

  • lillnemo1
    lillnemo1 22 hari yang lalu

    one reason most people fail is not only expecting to only be allowed to think in the box, but also the way the problem is stated.

  • Mister Marc
    Mister Marc 22 hari yang lalu

    People looking for attention on social media must be really desperate...

  • Val Naim
    Val Naim 22 hari yang lalu

    The way that the narrator scatters through the problems without explanation, skipping from problem to problem; is very confusing and makes already difficult challenges, even More difficult .

  • 错鞘
    错鞘 23 hari yang lalu +1

    people need to start smoking weed again

  • David R. Darrow - drdarrow
    David R. Darrow - drdarrow 23 hari yang lalu

    If Wolfman can solve the nine-dot problem, I certainly can.

  • Urmet Ivask
    Urmet Ivask 23 hari yang lalu


  • Stephen Troup
    Stephen Troup 24 hari yang lalu

    Excellent video. Genius in simplicity.

  • Mel Speedy
    Mel Speedy 25 hari yang lalu

    And why? Why not take a day at a time. Who cares about who can tackle in science. Tackle what God is please. OK come sent me the messages. I'll be waiting. But I'll not respond.

  • Lia Kx
    Lia Kx 25 hari yang lalu +5

    I don’t understand, 😥
    Because I don’t speak English

  • Chaeru Utama
    Chaeru Utama 25 hari yang lalu +6

    aha! now I will try to avoid common sense to solve a problem!

  • Beth Brunelle
    Beth Brunelle 25 hari yang lalu +1

    I know that you have already written that these are not puzzles but "psychological experiments performed on actual subjects".
    But they ARE actual puzzles with real answers.
    Several people have already commented on the first 2 puzzles, so I won't. (Except: you solved the candle problem upside down? That was unneccessary.). I want to comment on the "3 glass problem". You state that they cannot measure or eyeball the amount of liquid in the glass, but that is exactly what happens in the explanation. Why would you choose a puzzle that you don't know how to solve? Did you measure the amounts afterwards to discover that the glasses don't contain the actual amount of liquid that you state was in them?
    This video would have a lot more credibile if the "experiments" were described correctly and answered properly. I'm sorry, but I was not at all focused on your message when I was noticing that what you said did match up with the answer provided.

  • Jhon Cunningham
    Jhon Cunningham 26 hari yang lalu

    : )

  • Kevin Sognal
    Kevin Sognal 26 hari yang lalu +4

    Wouldn’t the Box of matches light up and burn the house anyways?

    • REC Film School
      REC Film School 23 hari yang lalu

      yes, a solution is to put a pin in the bottom of the candle, then use a few other pins (3 or 4) do hold the first pin to the wall

    • PonyFucker
      PonyFucker 24 hari yang lalu

      Yes, it fucking would and this puzzle is bullshit because of that fact. Unless the candle's wick ends before candle's bottom but you can't know that.

  • Hitono Zhimo
    Hitono Zhimo 26 hari yang lalu

    Its lovely ,i like it make more of this kinda video

  • techstyle123
    techstyle123 26 hari yang lalu +7

    My problem was why was the fluid on the desk before anything has started 😂

  • manu de hanoi
    manu de hanoi 27 hari yang lalu

    yes but no, the people who were surveyed thought the problems had a solution and thought that the way the problem was presented to them was framing the solutions. Much like a school homework problem. If the problems were shown in a way that the person doesnt know if there is a solution or not, and if the tool selection was free, the results would be very different.
    You can't ask people to think outside the box when everything about the problem is boxed (the solution is fixed and the tools are fixed). Similarly when people are shown a chess problem and asked to solve it, no sane people would think about punching the other played in order to win or burn the chess board. That is because the problem is expected to be boxed

  • c0ldc0ne
    c0ldc0ne 27 hari yang lalu +3

    What's the logic behind measuring the capacity of a glass in ounces instead of using a unit of volume?

    • mark nbris
      mark nbris 25 hari yang lalu +2

      that's murica for you.

  • Forrest Frantz
    Forrest Frantz 27 hari yang lalu

    It doesn't surprise me that the psychologist got the candle one wrong. Using the box is too easy and poor engineering. The candle burns down to the box, potentially starting it on fire, and the wall burns. Tim got it mostly right. Pin into the bottom of the candle. Hold that pin/candle to the wall with more pins. Then surround those pins with more pins (mostly around the top) to create a fireproof wall of metal as the candle burns down.

    The nine dot problem is also easy to solve. Using math, you know that the four strokes must cross the following number of uncrossed dots in each turn 3 + 2 + 2+ 2 = 9 dots (3 + 0 + 3 + 0 + 3 takes too many turns). Thus the solution comes quickly:
    - staying within the dots quickly shows that turn 3 only leads to 1 uncrossed dot being covered, forcing going outside the 9-dot pattern.
    - its also easy to see that sending the outside line through the center of the structure immediately leads to the next turn only covering 1 dot.
    - so its the outside edge line that has to be the one that extends past the 9-dot pattern. With that, the solution comes easily.

    On the glasses, another solution is: fill the 3 oz into the 5 oz and repeat, leaving 1 oz left in the 3 oz; empty the 5 oz and then transfer the 1 oz to the 8 ounce empty glass. Repeat except pour the 1oz to the empty 5 oz glass. Then fill the 3oz glass, add it to the 1 oz in the 8 oz glass and repeat with the 5 oz glass that also has 1 oz in it so now both the 8 and 5oz glasses have 4 ounces in them.

  • Bodragon
    Bodragon 27 hari yang lalu

    Wotta loda bollix

  • Kingsman
    Kingsman 27 hari yang lalu

    Pffffft.Bring it on, by the time I got to end of this video I had all the solutions.

  • MD9
    MD9 27 hari yang lalu +4

    "Seeing the problem a certain way, prevents us from seeing the solution."

    This makes sense. That's why you might solve a problem after taking a nap or a break, because you start all over again with a fresh mindset.

  • LightCrasher
    LightCrasher 28 hari yang lalu

    Firs one is easy. Just empty the box, then pin the box of matches from whithin trought a brown side right to the wall, then open it, and put a candle inside standing, then make it hold by another buttion, pinning it from below. Engineering. Btw, first I had even more complicated solution, involving unfolding the box)
    4 dots. Connect 3 diagonal dots and 2 full sides of "dot-square",then fold a sheet. So, lines will touch all the dots. Ok, I got this one wrong, but still it was kind of interesting to see where it can lead)

  • Dennis Møller
    Dennis Møller 28 hari yang lalu

    I like the Conclusions

  • Kill3rCat
    Kill3rCat 28 hari yang lalu +4

    The liquid problem seemed intrinsically obvious.

    • Jason Au
      Jason Au 26 hari yang lalu

      Probably thanks to Die Hard 3

    • Kill3rCat
      Kill3rCat 26 hari yang lalu

      @Marek Šajner That might be part of it, aye.

    • Marek Šajner
      Marek Šajner 26 hari yang lalu

      @Kill3rCat Maybe it was because of how he described the problem, because I suspect this is generally asked with higher numbers, but I knew all the problems anyway, so I can't judge. I know it took me several minutes for the first time, although I understand stuff easily. (I think I got 10, 8 and 6 units)

    • Kill3rCat
      Kill3rCat 26 hari yang lalu

      @Marek Šajner Hadn't seen it before, and I wouldn't be so presumptuous as to call myself 'very smart', but it seemed immediately obvious that if you were to fill the 5-glass and pour it into the 3-glass, you'd be left with 2 units, which is a convenient factor of 4, and from then on the problem solves itself pretty much.

    • Marek Šajner
      Marek Šajner 26 hari yang lalu

      because you've probably seen it already, it's very well known. Or maybe you're very smart

  • Andrew K
    Andrew K 28 hari yang lalu

    It helps if you define the problem correctly (the nine dot problem is not defined properly in this video).

  • Jamoon Xerxes Sauber
    Jamoon Xerxes Sauber 28 hari yang lalu +2

    Solving these sorts of problems for me is never usually a (ahem) problem, although I enjoy solving problems and have a lot of practice at doing so. What amazes me is the simple genius it takes to come up with them in the first place. Or maybe the fuel is extreme boredom

  • Konstantin Зайцев
    Konstantin Зайцев 28 hari yang lalu +1

    problems aren't solved because of lack of funding

  • Psych Hacks
    Psych Hacks 28 hari yang lalu +1

    Witkin's work on field dependence and field independence has a bearing on the ability to solve problems that use diagrams.

  • Tony Dinh
    Tony Dinh 28 hari yang lalu

    John Vervaeke.

  • Pusa Studios
    Pusa Studios 28 hari yang lalu +3

    Great explanation! see patterns, think outside the box! Thank you for sharing!

  • Per Keyser
    Per Keyser 29 hari yang lalu

    You want to solve a murder. What do you do?`I rub a lamp and ask the genie who did it! Cmon. There's minimalist questions...and there are incomplete box? Fire? Sphincteranxiety? Lumberjacks? Who let the dogs out?

  • Abdulelah Fallatah
    Abdulelah Fallatah 29 hari yang lalu

    Best video!

  • Malki Spira
    Malki Spira 29 hari yang lalu

    Love your video! Would love to share an excerpt of your idea on my social media account crediting the work as yours and providing a link to this video. Would that be ok?

  • Grunge Box
    Grunge Box 29 hari yang lalu +1

    I shared the video before watching its end, now my whole county is marching to the psychiatrist.

    • zorro
      zorro 29 hari yang lalu

      Wait why

  • Jase
    Jase 29 hari yang lalu +1

    Anyone else gets triggered by looking at 2 same 4 oz but with 2 different levels

  • Bashmak
    Bashmak Bulan Yang lalu

    you could always punch a hole in the wall, stick a pin through the wall (if its thin enough) and stick the candle onto the sharp point of the tack facing away from the wall

  • Gia Pacella
    Gia Pacella Bulan Yang lalu

    People that see..we see patterns x

  • Gia Pacella
    Gia Pacella Bulan Yang lalu

    Liberals are too dumb for this

  • Jordan Bronson
    Jordan Bronson Bulan Yang lalu

    Spend your life proving something is NOT worth it. You forgot how to live! Funny...., stupid + dumb people live a much happier life!

  • jamiswallis
    jamiswallis Bulan Yang lalu

    I got my dick stuck in the oven

  • dave597
    dave597 Bulan Yang lalu +1

    I would have used the match box without the hint

  • YoungBlaze
    YoungBlaze Bulan Yang lalu

    Why are you wasting the kool aid

  • Danelius
    Danelius Bulan Yang lalu

    Nice one.

  • Stefan Hundhammer
    Stefan Hundhammer Bulan Yang lalu +3

    That background music makes me want to strangle the musicians.

  • Dabunny Rabbit
    Dabunny Rabbit Bulan Yang lalu

    Why the match puzzle is wrong.
    It doesn't specify time, I could attach it to the wall without the box, light it and blow it out before it burns the house down, and if I use the "solution" presented here, and let it burn down/up it would light the box and burn the house down.

  • prerit patidar
    prerit patidar Bulan Yang lalu

    we need an adult to do that while most of people here are adult. so can we use one another.

    ÆMEROX Bulan Yang lalu

    Now that's what I call divergent thinking!

  • Rusty Osgood
    Rusty Osgood Bulan Yang lalu

    Sorry but you framed two of the problems incorrectly...The glass capacities were defined but not the liquid volumes. The nine dot problem has multiple solutions if you can use discontinuous lines...neither of these conditions were framed in the problem...but the point of the video is correct.

    • Rusty Osgood
      Rusty Osgood 27 hari yang lalu

      @c0ldc0ne It's a non issue really...I should have said capital letter E. This is 4 individual segments. A discontinuous line can be curved etc...but if you lift the pen the segment is broken. There are similar puzzles to join utilities to the houses etc...The points of the video are solid....sorry for complaining.

    • c0ldc0ne
      c0ldc0ne 27 hari yang lalu

      @Rusty Osgood Perhaps a matter of definition but to me, a discontinuous line has gaps (i.e. two or more of its sections are not connected).

    • Rusty Osgood
      Rusty Osgood 27 hari yang lalu

      @c0ldc0ne Letter W for example??

    • c0ldc0ne
      c0ldc0ne 27 hari yang lalu

      How would you connect all the dots using discontinuous lines?

  • Steel Industrial life
    Steel Industrial life Bulan Yang lalu

    Why use the match box at all?
    Why not pin one thumbtack facing outwards from the wall; securing it with two thumbtacks either side, then skew the base of the candle (so that it sticks out adjacent to the wall) to the first thumbtack - then light it?

  • warriordave 5007
    warriordave 5007 Bulan Yang lalu +1

    3 glass can be done by considering amount what is present also steps as follows
    8 0 0
    3 5 0
    3 2 3
    6 2 0
    1 5 2
    1 4 3.... GAME OVER

  • mario coelho
    mario coelho Bulan Yang lalu

    give me my 8 minutes back please

  • ford nut
    ford nut Bulan Yang lalu

    I watch the dumbest shit.

  • William Fairfax Mason Prescott III

    Love the narration. #VERYWELLSAIDSIR

  • Nikola Starcevic
    Nikola Starcevic Bulan Yang lalu

    is combining psychology or math?

  • Reinier
    Reinier Bulan Yang lalu

    Well if you stay inside the box you can draw a x and a + right? That will do the job

  • valius sabas
    valius sabas Bulan Yang lalu

    It also shows which area you are stronger and which area weaker. For me glasses problem was very easy and then candle . But I have to admit I dint solve dots problem until saw the clues. Now I can analyse why was thinking this way and find ways to improve my weaker side of problem solving.

  • Dino Ridgeway
    Dino Ridgeway Bulan Yang lalu

    You absolutely fucking mangled the water glass problem. The criteria are EXACT, but you sloppily pour random amounts into each glass, and call it done. You clearly think your audience are idiots. So fuck you too, hack-boy. Thumbs down.

  • lumnir
    lumnir Bulan Yang lalu

    At 2:44 he could of just added 4 oz in to the 5oz cup, instead adding 5oz. Problem solved

  • Henrich Achberger
    Henrich Achberger Bulan Yang lalu +1

    real problem solving is seeing that at 7:04 is clearly wrong (4=4, yet different liquid amount in each glass) and figuring out what went wrong in the process... all these solution are theoretical, but reality is messy and dealing with that mess is real problem solving

  • Alex T
    Alex T Bulan Yang lalu

    Very good video, Mr. O'Niell! Thank you for making it!

  • James W
    James W Bulan Yang lalu +2

    Actually a bigger candle does make a difference. I can soften the end of a small candle and put a thumbtack on it, then use other thumbtacks to hold it in place without burning the wall. The metal from the thumbtacks will probably insulate as well. With a bigger candle this is not possible.
    The glass problem was neat; figured it out in a couple minutes. The 9 dot problem I heard before, so lol.

  • gabehcuoD suoitneterP
    gabehcuoD suoitneterP Bulan Yang lalu

    Is there a way to permanently stimulate this way of thinking?

  • James W
    James W Bulan Yang lalu +15

    That match box solution would probably still burn the house down lol. :P ;)

    • Maria Gazotto
      Maria Gazotto Bulan Yang lalu

      My solution would be placing a pin under the candle, like a base for it, put the candle against the wall and place pins around the "base-pin" of the candle, you would end up with a candle perfectly sticking out of the wall, and when it burns out it hits the base pin which prevents any fire.

  • Donnell Bailey
    Donnell Bailey Bulan Yang lalu

    I feel like my iQ just went up by 100

  • No Body
    No Body Bulan Yang lalu

    I remember being punished for "thinking outside the box" in school. Or for instance solving math problems untuitively (can't show the work so you fail).
    Us creative types are the square peg being forced into the triangle hole. It destroys how we would normally navigate through life.
    The world forces us all to be singularly logical. Yet it demands to be sated by creativity that defies logical personalities. Music, art, theater, etc.
    It's a fubar system that messes up a lot of our heads.

  • Mark P
    Mark P Bulan Yang lalu

    very old problems

  • alfandeddie
    alfandeddie Bulan Yang lalu

    The messy pouring bothered me

  • UnmiLou O_o
    UnmiLou O_o Bulan Yang lalu

    8 pour 5 and 3 into each. Pour 5 in 8 from 5. Pour 3 in 5 from 3. Pour 3 in 3 from 8. Pour 2 in 5 from 3. Pour 5 in 8 from 5. Pour 1 in 5 from 3. Pour 3 in 3 from 8. Pour 3 in 5 from 3. Easy.
    I’m gonna see him solve it now

  • Mike Mills Lynn Mass
    Mike Mills Lynn Mass Bulan Yang lalu

    Eddie what u do with candles thumbtacks . No don't do that. No flame either

  • Jas Wal
    Jas Wal Bulan Yang lalu +1

    A gun solves everything, mother fucker.

  • Trump's Dingleberries
    Trump's Dingleberries Bulan Yang lalu

    Here's the greatest problem: try ditching the archaic Imperial system and use what the whole world is using.

  • Tony R
    Tony R Bulan Yang lalu

    not all information was provided at the start.....the 3 glass problem only gave 1 set of measurements..and by following the statements made about thinking outside the box...then the four lines for the nine dots problem was inefficient as all nine dots can be connected using a single straight line

  • woodstock16996 II
    woodstock16996 II Bulan Yang lalu +2

    I can solve all 3 of these immediately in under a second.

  • Skede Pikken
    Skede Pikken Bulan Yang lalu

    Booooooring !

  • xl
    xl Bulan Yang lalu

    Is it useful for kids older than 7 years old ?

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  • Harz IV
    Harz IV Bulan Yang lalu

    I dont know what it is exactly but I dont like the visuals

  • henrikhansen
    henrikhansen Bulan Yang lalu +1

    The connecting dots problem is BS because the instructor himself typically implies the framework that limits the correct solution.
    During natural conditions no one would assume those limitations.

    • henrikhansen
      henrikhansen Bulan Yang lalu

      UnmiLou O_o
      You have obviously missed my point.

    • UnmiLou O_o
      UnmiLou O_o Bulan Yang lalu

      henrikhansen the only rule is connecting the dots with four lines so technically there are more ways to beat the system

  • ☠ ⓜⓐⓓⓝⓔⓢⓢ ☠
    ☠ ⓜⓐⓓⓝⓔⓢⓢ ☠ Bulan Yang lalu +2

    I don't get it. It looks like cheating. If I knew the lines can outside the square, I would have figured more than 1 answer easily.

  • casper
    casper Bulan Yang lalu

    I solved the glass problem by thinking of the penultimate value of what the glasses would have to before i got to 4,4,0
    I started with the 3 outcomes the glass could have on the first move from 8,0,0, these where: 0,5,3 / 5,0,3 / 3,5,0
    I ruled out 0,5,3 immediately, it was useless,
    I knew the glass of 3 ounces had to be filled first,
    i was trying to reach 4,1,3 / 1,4,3 to get to where I needed to be, as any move after that would lead to 8,0,0
    I'm only explaining it incase anyone wants a different alternative of a mindset to have for problem solving, Look at the variables, and the closest goal to your actual goal, Kaizen; improvement.
    Work on the smaller steps first. I solved this by trying to get 4,1,3 / 1,4,3 not by trying to get 8,0,0.